Privacy Policy


At ZOOD Real Estate (“ZOOD,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website, communicate with us, submit an inquiry, register your interest in one of our projects, or otherwise interact with ZOOD.

We process personal data in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) and its implementing regulations.


1. Personal Data We May Collect

Depending on how you interact with ZOOD, we may collect the following categories of personal data:

  • Contact information, such as your name, email address, and mobile number.
  • Inquiry information, including messages, requests, property interests, or other information you choose to provide through our website.
  • Registration information submitted when expressing interest in ZOOD projects, developments, events, or services.
  • Technical and usage information, such as IP address, browser type, device information, operating system, pages visited, and interactions with the website.
  • Marketing preferences, including your preferences regarding communications from ZOOD.
  • Any other personal data you voluntarily provide when communicating with us.

We aim to collect only the personal data reasonably necessary for the relevant purpose.


2. How We Collect Your Personal Data

We may collect personal data:

  • Directly from you when you complete a website form, register your interest, contact us, or communicate with our team.
  • Automatically when you browse or interact with our website through cookies and similar technologies.
  • From authorized representatives or service providers where permitted by applicable law.
  • From publicly available sources where permitted by applicable law.


3. How We Use Your Personal Data

ZOOD may process your personal data for purposes including:

  • Responding to your questions, inquiries, and requests.
  • Providing information about ZOOD projects, properties, developments, and services.
  • Managing registrations of interest and potential customer relationships.
  • Contacting you regarding a property, project, or service you have expressed interest in.
  • Improving our website, services, customer experience, and communications.
  • Understanding website performance and visitor interaction.
  • Sending marketing or promotional communications where you have provided the required consent.
  • Maintaining the security and integrity of our website and systems.
  • Meeting legal, regulatory, contractual, and compliance requirements.
  • Establishing, exercising, or defending legal rights where necessary.

Where consent is required, you may withdraw your consent in accordance with applicable law.


4. Legal Basis for Processing

We process personal data only where there is an appropriate legal basis under applicable law. Depending on the circumstances, this may include:

  • Your consent.
  • Taking steps at your request or fulfilling an agreement with you.
  • Compliance with legal or regulatory obligations.
  • ZOOD's legitimate interests, where permitted by applicable law and where those interests do not override your rights and interests.
  • Other legal grounds permitted under applicable laws and regulations.


5. Marketing Communications

Where required, ZOOD will obtain your consent before using your personal contact information to send marketing or promotional communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us using the details provided below.

Your decision to stop receiving marketing communications will not prevent us from contacting you regarding an existing inquiry, transaction, contractual matter, or other non-marketing communication where necessary.


6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, understand how visitors use the website, and enhance the overall user experience.

Cookies may include:

  • Essential Cookies: Required for the website to operate correctly.
  • Analytics Cookies: Help us understand website traffic and usage.
  • Preference Cookies: Remember certain choices or preferences.
  • Marketing Cookies: May be used to measure or improve the relevance of advertising, where applicable and subject to the required consent.

Where required by applicable law, non-essential cookies will be used only after obtaining your consent.

You can also manage certain cookie settings through your browser or our website cookie preferences, where available.


7. Sharing and Disclosure of Personal Data

ZOOD does not sell your personal data.

We may disclose personal data, where necessary and legally permitted, to:

  • Companies or entities affiliated with ZOOD.
  • Technology, hosting, analytics, CRM, communications, and other service providers acting on our behalf.
  • Professional advisers, including legal, financial, auditing, and compliance advisers.
  • Business partners involved in providing a requested service or responding to an inquiry.
  • Government, regulatory, judicial, or law enforcement authorities where disclosure is required by applicable law.
  • Other parties where you have provided consent or where disclosure is otherwise permitted by law.

We require service providers processing personal data on our behalf to apply appropriate privacy and security safeguards.


8. Transfer of Personal Data Outside Saudi Arabia

Some of our technology or service providers may process or store personal data outside the Kingdom of Saudi Arabia.

Where personal data is transferred outside the Kingdom, ZOOD will take the measures required under applicable Saudi laws and regulations to ensure that the transfer is lawful and that an appropriate level of protection is maintained.


9. Data Retention

ZOOD retains personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

Retention periods may vary depending on:

  • The nature of the personal data.
  • The purpose for which it was collected.
  • Legal and regulatory requirements.
  • Contractual requirements.
  • The need to establish, exercise, or defend legal claims.

Once personal data is no longer required, it will be securely deleted, destroyed, or anonymized in accordance with applicable requirements.


10. Data Security

ZOOD applies appropriate administrative, organizational, and technical measures designed to protect personal data against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

While we take reasonable measures to safeguard personal data, no electronic transmission or storage system can be guaranteed to be completely secure.


11. Your Privacy Rights

Subject to the Personal Data Protection Law and other applicable requirements, you may have the right to:

  • Be informed about the legal basis and purpose for collecting your personal data.
  • Access the personal data ZOOD holds about you.
  • Request a copy of your personal data in a clear and readable format.
  • Request the correction, completion, or updating of inaccurate or incomplete personal data.
  • Request the destruction of your personal data where the applicable legal requirements are met.
  • Withdraw your consent where processing is based on consent, subject to applicable legal requirements.

Certain rights may be subject to exceptions or limitations provided under applicable law.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request.


12. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

ZOOD is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party service before providing personal data.


13. Children's Privacy

The ZOOD website and services are not intended to knowingly collect personal data from children or individuals who lack full legal capacity without the involvement or consent of a parent, legal guardian, or authorized representative where required by applicable law.

If we become aware that such personal data has been collected without the appropriate legal basis, we will take appropriate steps in accordance with applicable law.


14. Changes to This Privacy Policy

ZOOD may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements, or regulatory obligations.

Any updated version will be published on this page with a revised Last Updated date. We encourage you to review this Privacy Policy periodically.


15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern regarding the processing of your personal data, please contact:


ZOOD Real Estate

Address: 3798 Dajla Street, Al Sahafah District, Riyadh 13315, Kingdom of Saudi Arabia

Email: info@zood.sa

Phone: +966 920 000 077


You may also have the right to submit a complaint to the competent data protection authority in the Kingdom of Saudi Arabia in accordance with applicable laws and regulations.